Starbucks spokeswoman Valerie O'Neil says the memo [in the post below] by Starbucks Chairman Howard Schultz is "a reminder of how success is not an entitlement. It has to be earned every day. We can't embrace the status quo." || TV ALERT: CNBC tells me they're doing a half-hour segment on the Schultz memo at 7 p.m. ET tonight. It will be on the "On the Money" show. (Wall Street Journal)
> Herb Greenberg writes: "While no longer CEO, [Schultz is] still the company's guiding light and with this memo shows that no matter how successful you get, you can never be complacent." || Read stories about the memo on BusinessWeek.com and Bloomberg.com.