Starbucks slips to #24 (from #7) on the Fortune "100 Best Companies to Work For" list

The magazine says: "Despite closing 600 stores and laying off 1,200 employees, Starbucks remains an attractive workplace, especially for part-timers seeking health insurance." Read "Fortune's 100 Best Companies to Work For" | See the full list

Comments

[ndemystic]

To Darlene,
Your comments to me were totally uncalled for. You have no right to judge my character (you wrote; I think it's no wonder this company is hurting with the caliber of partners they seem to be hiring.) One could say right back at ya sister since you work for GM but I won't stoop to such childish behavior.

[Darleen]

My comment was not even directed towards you ndemystic . I was responding to Jake. Please read my post, nowhere was your name even mentioned. Geez, what is it about everyone jumping on the bash Darleen bandwagon? I wasn't even talking to you.....sorry if you misunderstood or took my post out of context, you were not who I was responding to.

[Darleen]

I don't work for GM, I am a GM. why is everyone so ready to fight? I will respond to angry posts about me or to me, I am not just a robot on a website, I have feelings and will defend myself when provoked. Did you see your name on my post? I don't know why you just automaticallly assume I am bashing you......I personally think your post to me was uncalled for since it was based on assumption, not fact. I am not here to argue with you, I don't even know you and have not said one unkind word to you....nor have I judged YOU

[runaway now]

As hard as it is to find a new job right now, I would suggest that all sbux partners run out of this place as fast as you can! The ship is sinking in the icy waters! This company made the wrong list by mistake. It should have been number 1 for the worst company to work for! Work harder for less hours, lower tips, lower salary, less people on during the day. Smile and just say yes when your customers complain that it takes them 20 minutes to get in and get out when 2 partners are doing the job of 4. What a joke this place has become. Customer better lower their expectations or they are going to be in for a rude awakening!

[Joshua Kerr]

My sincerest hope is that this message finds Mr.Shultz personally. I am not an sbux employee, or even a regular coffee patron. I am a husband, father, and actual believer of Mr. Schultz' supposed "vision" for this company. My wife started working for sbux 3.5 years ago. She was hired as an assistant manager, but was told that she would spend 90days as a shift supervisor to learn the ropes first. After the 90 days was passed her manager Lawrence was let go for using mistake coupons. The new manager Allen kept Trulena performing all the duties of an asst mgr while demonstrating he had no intention of promoting her. I finally convinced my wife to transfer to another store. After 2yrs, she was finally promoted to the position she was hired for, and had been performing all the duties of. Last summer, we had a death in the family and had to move to Amarillo. Since being instated as asst mgr at the Georgia st location, my wife has been continually sabotaged and berated by her new manager Janine. When Trulena got to the store Janine set the stage for her as a passive aggressive gossip war due to recent management changes, and expressed her desire to "team with my wife and retake the reigns" . Janine's first "team" act was to humiliate and ostracize my wife as follows: My wife notified her of a partner sharing a negative opinion of Janine with a customer- Janine demanded it be put on paper-Janine showed the paper to the partner and then took the partner's word against my wife. Then after my wife started noticing that there was an issue balancing the labor, the real war started. Apparently, managers are required to work certain shifts, Janine has been writing herself in for these shifts without actually being there. My wife, to avoid overtime, has been clocking out and staying an average of 5 hours a week to support her partners. Janine deleted a clock out for hours that my wife was in the store working, and when my wife entered the clock out back in was written up for time clock violation, a terminable offense. She was not let go, but was sternly warned for claiming less time than she had actually worked that day to avoid overtime. Yesterday, my wife was robbed at gunpoint. The assailant told her to give him the money or he would begin shooting her partners. She gave him the money and a state trooper who was having coffee there chased after the assailant. The customer behind him called 911 on her cell and so my wife went to call Janine. After the police and her manager had been notified she called me, her husband for support. I rushed to the scene and got there 25minutes before Janine. At 10:PM last night Janine called my home to tell my wife that she had chosen to call her loved ones rather than the police and thank god so-and-so was there. To me this is the straw that broke my back. Mr Shultz would have me belive that this company is based on dignity and respect, "Filling souls one cup at a time". So today we wait for the next round "souls laid off one family at a time" and I want to say the reason people pay 5 dollars for a cup of coffee isn't because the drink is exotic, it's because they were part of a family. By firing and closing and removing benefits, you are not helping your shareholders, your partners, or your clientelle. Your stock went up because the news released things like, you spend more on benefits than beans, and being rated the best place to work etc. Believe it or not people care about each other and when you put something in as part of a community and tell them their souls are cared for there, you are not going to make them feel better by firing their friends. We have been hanging on to the hope that these were individuals making my wife's journey with you difficult, and that filling souls was what this company was about. The siren's eye has never shone brighter than from this family. But maintaining that hope is becoming harder and harder. Why not offer a discount club, or I don't know, lower your prices? Instead of firing thousands. I bet if you lowered prices to help communities through the recession, you would really be living up to what we saw in you. However, the plan is to fire everybody, raise the price and expect the brand name to carry you through the bastardization of all your ethics? I cannot believe that after all I and my family have been through and sacrificed to be a part of your vision that you would let us so far down. I will happily go into further detail about any of the above topics if anyone takes this letter seriously.

[Duped but not any more]

As I don't want to lose my job, I must be discrete, but not inaccurate. I am in a mid-level corporate management position and have had a 15 year career in business management. I have worked at several fine west coast companies but I must say that...

Starbucks is the most petty, political, backstabbing organization I have ever been part of. They have poor morale, extremely poor management, and no top-down leadership. Business ethics, concern for the customer and product quality, and concern for the employee and shareholder are the worst I have ever seen. The only functional part of the company has been the PR department, which has to perform miracles to keep the truth out of the headlines. Sadly even they are finally overwhelmed with bad-news facts.

I need to keep my job for obvious reasons, but I'm looking hard for something stable that is the polar opposite of the horrific Starbucks work environment. When I find it, you will hear tires squealing out of the parking lot as fast as I can leave...

[pornoyuotube]

Is better, before beginning of any project to analyse that exists at present and to make the intelligent decision.: