Our DM just went around to all his stores and made them take EVERYTHING off the drive thru ledge (product displays, beans, etc.) including the tip jar! He says it comes from his regional director, and I was wondering if this is nationwide. It seems like it is going to cost baristas a lot of money in tips, and I would guess if it sticks we're going to see another tip lawsuit.
Is this happening at your store, too? || Jump to the second page of comments.