I just wanted your opinion before I write to them. I'm from the UK and my favourite drink is "Coffee frappucino with 5 pumps of white mocha syrup.
I went to a Starbucks (not a main one) yesterday and ordered this drink – attached is a picture of what I got. It was always a little lighter than the coffee Frappuccino but this drink was almost white – like a cream based drink! It tasted like it had almost no coffee in it either. I inquired about it and was told it was because of the new recipe. I found it very odd though – it’s only white chocolate syrup, and the normal ‘coffee frappucino’ is not exactly light. Also I’m sure other stores have had the new recipe and served the drink much darker.
I just wanted your opinion as to whether what I was given looks right or not because right now I really can’t decide if the store, or the new recipe, is to blame. I didn’t really want to order another one if it was going to be like that.
Click on the image for a larger view. Can anyone vouch for the claim that a new recipe is the reason his favorite drink has changed?
If there wasn't any coffee taste, I'm betting they used creme base. Your drink looks like a White Mocha Creme Frappuccino to me.
So maybe there was confusion on the barista end of the experience when it came to what you wanted. Or maybe the recipe switch is responsible.
Hope you figure it out!
Posted by: TheRootinator | May 16, 2011 at 01:54 PM
The barista probably misunderstood and gave you a white chocolate creme frappuccino. Or they completely forgot to add the Frappuccino Roast when they blended the drink and were trying to lie their way out of remakng the drink--it's not a common occurrence, but I have seen partners do that.
Posted by: baristamclane | May 16, 2011 at 02:41 PM
Regardless of whether or not it was made with coffee or cream base... 5 pumps of White mocha sauce ?? A bit excessive...
Gotta love these 'Sugar Specials'
Posted by: Sheik | May 16, 2011 at 04:14 PM
5 pumps of WM in a venti Frappuccino...and complaining about coffee. sigh...
Posted by: a | May 16, 2011 at 04:20 PM
Why are you posting this... Let this person deal with it themselves. If they want to write in then they should write in. If they are not sure then they are unsure. Unfortunatly mistakes happen. There seems to have been some misunderstanding. Why do we have to post it here with a terrible picture while baristas debate what kind of frap it is. Why is this a post?
Posted by: J P | May 16, 2011 at 04:54 PM
Yeah, I'm finished with this forum. Last straw. Why did you post this? The person ordered a drink, got the wrong one. Stop the presses!
Posted by: KLatte | May 16, 2011 at 05:39 PM
As others have said, it looks like the poster received a White Mocha Creme Frappuccino, which doesn't have coffee flavor or coffee roast in it. I would just go back to the store and let them know that last time the drink was made incorrectly or they can call 1-800-23-LATTE.
Posted by: baroosta | May 16, 2011 at 06:55 PM
Dumbest. Post. Ever.
Call customer care. And really, all they're going to do is send you a coupon for a free drink. But if you must...
Posted by: ..Really? | May 16, 2011 at 07:03 PM
Maybe it's time to ask baristas for an interesting topic since this one is very disappointing.
Posted by: spencer | May 16, 2011 at 07:09 PM
@..Really?
Or two. I really wonder what the criteria is for how many are sent out...
Posted by: Dave | May 16, 2011 at 07:34 PM
In other news, the roasting supervisor was let go...
Posted by: TheRootinator | May 16, 2011 at 08:11 PM
______________________________________________
Jim... come on now, have you had too much coffee to make rational decisions as to what constitutes topics of reasonable substance?
I'm now taking over this thread.
How many of you have had fellow partners let go due to questionable reasons? Read this article to get us started.
__________________________________________
Posted by: Leader of the Gossip Rebellion | May 17, 2011 at 03:50 AM
Next time ask for more frappuccino roast.
Posted by: CoffeeBean330 | May 17, 2011 at 05:49 AM
Let us all remember last week when numerous locations did not get their coffee frapp order. That is probably why she recieved a light or cream based version. Moving on...
Posted by: spencer | May 17, 2011 at 07:09 AM
What about real news, Jim McDermott, former VP of NEA division will be moving into SBC working along side Michelle Gass. What other changes could this bring to the North East Atlantic?
Posted by: S | May 17, 2011 at 08:38 AM
I have a question I cant find the laminated card with the recipe for a cm frapp. Ithought it was a cafe vanilla or is it a vanilla bean with shots over top . Or maybe someone could tell me the name of the laminated card so i can order it.
Posted by: nematode | May 17, 2011 at 08:39 AM
does anyone know what summer 2 is? just wondering
Posted by: nematode | May 17, 2011 at 08:40 AM
We've all made CM frappucinnos but I'm not sure that it was ever an actual drink. I've done VBF with 1,2,or 3 shots poured over and added CR. (costs a lot.) It also makes a mess because ideally you should order a grande in a venti cup to accomodate the shots.
Posted by: spencer | May 17, 2011 at 10:49 AM
Check you Yahoo News. Starbucks has just been sued because a store hired a Little Person and then fired them because they needed a stool at the register and bar. They felt the stool was a danger to herself and other partners.
Who the hell would hire someone who needs a stool? I feel for the Little Person but a stool is absolutely a danger. We move too fast back there to worry about obstacles. Baristas would be falling and tripping all over the place
Posted by: spencer | May 17, 2011 at 10:55 AM
This site has been very lonely recently, the days of 3-4 page threads is over
Posted by: Red cup | May 17, 2011 at 12:43 PM
really. Is this what this site is for. Asking us whether starbucks made your drink right? Go talk to the store manager in person and see if that person can work out, if you do not think you got what you asked for
Posted by: steve | May 17, 2011 at 04:14 PM
this is wm cream frappuccino blended beverage 100% coz even if they forgot to pump fr but used the correct base the color of the drink would have been slight brown MIC sbx lebanon
Posted by: SBX barista | May 17, 2011 at 06:58 PM
Going back to the original topic of the thread...while this wasnt the appropriate place to have posted that, there's no need to be rude to the girl. She was just trying to find out if she had the correct drink or not from people who would obviously know the answer. Regardless of whether or not you're a current partner and, yes, while we do not always want to hear someone telling us that there drink was wrong, she is still a person and deserves the common curtosy of at least being polite. That's just my opinion. And yes, this is coming from a partner.
Posted by: DetestsRudePeople | May 18, 2011 at 07:49 PM
you're gross for ordering that garbage.
Posted by: Cait | July 22, 2011 at 09:34 AM