A label maker? Customer and former SBUX employee Jamison Combs is upset that his name isn't being handwritten on cups anymore. "So why do I care so much about names on cups?" writes Combs. "Without taking the time to connect with each customer (including writing names on cups), engaging in conversation, and creating a hospitable environment, Starbucks is nothing more than a glorified McDonalds." Discuss Combs' screed -- or anything else Starbucks-related. || Read "Why Starbucks Lost a Customer" || Jump to the second page of comments.