That's what "Sally Sulawesi" writes in the comments section of the last thread. Is she being alarmist? Or right-on? There have been mentions of Playbook here since July and it's never been fully explained for Starbucks Gossip readers who aren't SBUX employees. Please tell us exactly what it is, and how it affects customers. ALSO: What are you hearing about the reports that Starbucks is planning juice bars? || Discuss these items or anything else Starbucks-related in this OPEN THREAD.