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February 16, 2013

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Grande Latte

Used to get fake rewards postcards from a customer until I busted him on it. He probably just took them to another Sbux. Corporate basically told me they had bigger fish to fry than to even look into it. I guess they were right. It was fun calling the guy on it, with one of his fakes and a real postcard on hand, in front of a crowded store. He just turned around and walked away. No argument.

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