"It's karma," Daniel Funchess tells a reporter after tipping at Starbucks. What bothers Starbucks manager Paul Leach is tip jars in places where the only service is working the cash register. "Like convenience stores," he says. "I thought, 'You didn't do anything.'" (Arizona Republic)
I have been to many a Starbucks across this country and I must say that as a partner I will only tip if the partner(s) are giving legendary service. Thats what is sorely lacking in the stores. LEGENDARY SERVICE! What I have noticed is that in the northeast usa the partners are not particularly friendly. One store was absolutely dreadful...and i took a comment card, filled it out, and mailed it to seattle. MT. Kisco, NY. The worst service, the worst tasting drink, very long wait, and the list goes on.
Best store i've been to is in Wilkes-Barre, PA. Wonderful partners, friendly, efficient, eager. Anyhow if partners across the board gave legendary service, maybe tips would be better andpartners such as myself would gladly leave a dollar tip or more. BUt until then the northeast needs to get its asses into legendary gear.
Posted by: Tip This | March 03, 2008 at 05:52 AM
This is a very lovely comment list...I just have one thing to say. Don't screw with the people that make your food/beverages. teehee
Posted by: kris | April 15, 2008 at 10:05 AM
I would like to put out there that there are proffessions that work their a**es off to take care of you and your needs, and never expect a tip, and I'll bet you never even thought to give one. Work in retail a while, people expect you to run for sizes, close zippers, compliment their choices, and clean up all those clothes you tried on and then left on the floor. You'll never see a tip jar at Macy's or whatnot, but they certainally deserve it more than someone who just rang you up!
Posted by: Jennifer | May 14, 2008 at 10:33 PM